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Privacy declaration


Sunweb Holidays respects your right to privacy. Your details will not be handed on to third parties. With this privacy declaration we would like to inform you about our working procedure and the way that we intend to use your details.

Surfing
For surfing on our website we do not ask you to provide any personal details. Every time you visit our website we do monitor your click behaviour. That means that the pages that you visit, the destinations you request and the page through which you exit our website will be registered. We do this solely to measure interest for certain aspects of our website and in order to better adjust our offers to your wishes. These details are used exclusively for our own research.
We register the following details:
  • Viewed holidays
    Compiles a list with accommodations with the date on which you last viewed these accommodations. We use this information for the green tab "Viewed on" and for "Viewed holidays" in "My Sunweb".
  • Favourites
    This contains a list with your "Saved accommodations" with the date on which you saved them. This is used for the "saved holidays" link in "My Sunweb".
  • Holiday participants
    This contains the party, in which the number of adults, children and babies are listed.
Booking
For a booking we need a number of your personal details. Namely your name, address, date of birth, telephone number(s) and email address. These personal details are exclusively used for matters relating to your booking. Such as for insurances, tickets or contact information for back home in the case of emergencies.

Newsletter
If you have signed up for the Sunweb Holidays Newsletter we will regularly inform you via email about our special offers. Do you wish to cancel your newsletter registration? Then you can easily sign out yourself on our website.

Law on personal details
Sunweb Holidays respects the privacy of all users of this website and takes care that the personal details that you provide us are dealt with in confidence and with the utmost care. We use your details to process your booking, to send you information quickly and efficiently regarding your holiday, services and possible partners and also in order to carry out an internal analysis for the improvement of our services.

If you book a holiday or request a newsletter, Sunweb Holidays will save these details in its database. Sunweb Holidays saves your details and the details of your fellow participants for the completion of the holiday agreement. Your details and those of your fellow participants can be used by Sunweb Holidays in order to inform you about relevant holiday related products and services. If you object to this you can contact us.

At all times you can request an overview of your details in our database at the contact centre. If you do not want your details to be used by us in order to send you information then you can let us know.

Survey
Your personal details are not required for filling in the survey. We use the survey exclusively to get your opinion about our website or our holiday offers. This way we can continue to adjust our website and offers in accord with our customers' wishes.

Links
Sunweb.co.uk contains links to other websites. Sunweb Holidays cannot be held responsible for the privacy of other websites.

Cookies
Our website makes use of cookies. A cookie is a text file that is stored on your computer hard drive. If you do not want to receive cookies you can block this function.

Advertisements
We use external advertisement technologies from renowned third parties in order to gain insight in the surfing behaviour of visitors on our website. The goal is to determine the effectivity of internet adverts on our site and the sites of third parties. We make use of two kinds of web beacons and cookies delivered and placed by us. The first is set to determine from which external website you have entered our website and whether or not this leads to conversion. On the basis of this data we can determine the effectivity of our internet adverts on third party websites. The second is set to register certain procedures and transactions made by the visitor of our website and on the basis of these details to direct visitors to certain profiles. When the visitor in question enters a website within the network of our partner, an advert will be shown on the basis of the specific profile. In both cases we provide the servers of our partners with the website use of visitors to our website. In addition, the information that is compiled for us cannot be traced back to individual persons.

Questions
Do you have any questions about this privacy declaration? Then you can send an email to info@sunweb.co.uk.

Your travel group

This accommodation has special conditions for groups of different sizes. Please fill in the size of your group.

Older than 17
2 up to 16 years old
1 year and younger